Effective Date: 02 December 2024 RIDSAM HR Tech Solutions Pvt Limited (hereinafter collectively referred to as “RIDSAM”), is committed to protecting the privacy and confidentiality of any personally identifiable information we collect from clients, candidates, employees, and business partners in accordance with applicable data protection laws. This Privacy Policy (“Policy

• Consent:“) describes how RIDSAM collects, uses, discloses and transfers personal information of users through its websites and applications, including through www.ridsam.com, and online services (collectively, the “Platform”). This policy applies to those who visit the Platform, or whose information RIDSAM
• Consent: otherwise receives in connection with its services (such as contact information of individuals associated with RIDSAM including partners) (hereinafter collectively referred to as “Users”).

Information We Collect

Personal Information means any information relating to an identified or identifiable natural person including common identifiers such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person and any other information that is so categorized by applicable laws. The Personal Information that we collect, and how we collect it, depends upon how the user interact with us. We collect the following categories of Personal Information in the following ways:

• when the user sign up for alerts on the Platform;
• when the user register on the Platform;
• when the user choose to participate in these surveys etc.
• when the user communicates with RIDSAM or use the Platform to communicate with other Users (such as partners);
• using cookies to automatically collect, store and use technical information about the users system and interaction with our Platform and the services used after accessing the Platform;
• personal data of any user who choose to access services offered by any of our affiliates will be shared with the affiliates in accordance with this policy. When the user accesses the webpage/link or services of our affiliates through the Platform, user will also be governed by the terms and privacy policy of such affiliates. User are advised to read the terms and privacy policy of the affiliates to understand the manner in which the affiliates handle and process users personal data, including sharing your data with RIDSAM.
• when the user use any device to access the Platform;
• to the extent permitted by law, RIDSAM may record and monitor users communications with us to ensure compliance with our legal and regulatory obligations and our internal policies which may include the recording of telephone conversations;
• when the user choose to sign in with their social media account to access the Platform, or otherwise connect their social media account with the services of the Platform, user consent to our collection, storage, and use, in accordance with this Privacy Policy, of the information that user make available to us through the social media interface. Users are advised to read their social media provider’s privacy policy and help centre for more information about how they share information when user choose to connect their account.

Personal Information is collected and processed by RIDSAM based on the following legal grounds depending upon the nature and the purposes for which it is processed.

• Consent: RIDSAM relies on users consent in order to process their Personal Information in certain situations. If RIDSAM requires users consent to collect and process certain Personal Information, as per the requirements under the applicable data protection laws, users consent is sought at the time of collection of their Personal Information and such processing will only be performed where consent is secured.

• Legal Obligation:
• Consent: Users Personal Information may be processed by RIDSAM, to the extent that such processing is necessary to allow RIDSAM to comply with a legal obligation.

How We Use Your Information

We use all personal data in a fair and reasonable manner which depends on the purpose for which user interact with us for either of the following purposes:

• provide HR consultancy services, including recruitment, talent acquisition, and payroll management
• match candidates to suitable job opportunities
• communicate with clients and candidates about job openings, company updates, and services
• to provide personalized recommendations and improve user experience.
• protecting our users and providing with customer support;
• improving the platform and its content to provide better features and services.
• conducting market research and surveys with the aim of improving our products and services.
• sending information about our products and services (including those of our affiliates) for marketing purposes and promotions;
• preventing, detecting, investigating and taking action against crimes (including but not limited to fraud and other financial crimes), any other illegal activities, suspected fraud, or violations of RIDSAM’s Terms of Use in any jurisdiction
• to the extent required for identity verification, government sanctions screening and due diligence checks.
• establishing, exercising or defending legal rights in connection with legal proceedings (including any prospective legal proceedings) and seeking professional or legal advice in relation to such legal proceedings.

Sharing Your Information

RIDSAM does not disclose, transfer or share any Personal Information with others except with:

• our affiliates and group companies to the extent required for our internal business and/or administrative purposes and/or general corporate operations and for provision of services aimed at helping users in their career enhancement;
• potential recruiters if we determine that users resume matches a particular job description/ vacancy available with such recruiters. By registering on the Platform and consenting to the terms of this Privacy Policy, user agree that RIDSAM may contact you or forward your resume to potential recruiters;
• third parties including enforcement, regulatory and judicial authorities, if we determine that disclosure of users personal information is required to a) respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; or b) investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of RIDSAM’s Terms of Use or as otherwise required by law;
• in the event of a merger, acquisition, financing, or sale of assets or any other situation involving the transfer of some or all of RIDSAM’s business assets we may disclose personal information to those involved in the negotiation or transfer.
• third party service providers and marketing partners that RIDSAM engages to a) provide services over the Platform on RIDSAM’s behalf; b) maintain the Platform and mailing lists; or c) communicate with user on RIDSAM’s behalf about offers relating to its products and/or services. RIDSAM will take reasonable steps to ensure that these third-party service providers are obligated to protect users personal information and are also subject to appropriate confidentiality / non-disclosure obligations.
• third party advertisers to display advertisements to users when they visit the Platform. The third-party advertisers include financial service providers (such as banks, insurance agents, stock brokers and mortgage lenders) and non-financial companies (such as stores, airlines, and software companies). These companies may use information about user and their visits to this Platform and other web sites to provide advertisements on this Platform.
• RIDSAM does not intend to transfer or sell users personal information without users consent to third parties who are not bound to act on RIDSAM’s behalf unless such transfer is legally required. If users personal information is transferred outside India, we take the necessary steps to protect users personal information in accordance with applicable data protection laws

Data Retention

We retain your personal information as long as necessary to provide our services or as required by applicable laws. At the expiry of such periods, your Personal Information will be deleted or archived in compliance with applicable If you wish to delete your data, please contact us at support@ridsam.com

Data Control

RIDSAM provides you the ability to keep your Personal Information accurate and up-to-date. You may contact us with a valid identity proof for any of the following:

• rectify, update or correct your Personal Information;
• obtain confirmation on whether or not your Personal Information is processed by it;
• access your Personal Information or exercise your right to data portability;
• exercise your right to restrict the continuing disclosure of your Personal Information to any third party by RIDSAM in certain circumstances

Third Party Content

RIDSAM website may contain links to third-party websites and to the extent that your data is retained by RIDSAM, this Policy continues to apply, however, RIDSAM makes no representations or warranties regarding how your information is stored or used on third-party servers and is not responsible for third party’s privacy practices.. We recommend that you review the applicable privacy statements and policies of each third-party site linked from the Platform to determine their use of your personal information.

Legal Age

As per RIDSAM policy the minimum qualifying age for usage of Platform shall be eighteen (18) years, however if the user is under the age of eighteen (18), the Platform must be used under the supervision of the parent, legal guardian or responsible adult. If the qualifying age requirement as per local regulation is different from RIDAM policy, RIDSAM shall strictly adhere to local laws and regulation.

Cookies and Tracking Technologies

Cookies are small pieces of text stored by a website you visit in your browser and subsequently sent by your web browser in every request to the website. A cookie file is stored in your web browser and allows the Site or a third-party to recognize you and make your next visit easier and the Site more useful to you. Essentially, cookies are a user’s identification card for the ridsam.com servers. Cookies allow ridsam.com to serve you better and more efficiently, and to personalize your experience on our site. Cookies can be “persistent” or “session” cookies. A persistent cookie helps us recognize you as an existing user, so it’s easier to return to ridsam.com or interact with our services without signing in again. After you sign in, a persistent cookie stays in your browser and will be read by ridsam.com when you return to one of our sites or a partner site that uses our services. Session cookies only last for as long as the session (usually the current visit to a website or a browser session). When you visit our website, we may place a number of cookies in your browser. These are known as First Party Cookies and are required to enable to hold session information as you navigate from page to page within the website. You can control the use of cookies at the individual browser level. If you elect not to activate the cookie or to later disable cookies, you may still visit our websites, but your ability to use some features or areas of the websites may be limited. Each cookie falls within one of the four following categories:

• Essential Cookies: Essential cookies (First Party Cookies) are sometimes called “strictly necessary” as without them we cannot provide many services that you need on the Website. Essential cookies also keep you logged in into a website. Without them the login functionality would not work.

• Analytics Cookies: These cookies track information about visits to the ridsam.com and partner (recruiter websites) websites so that we can make improvements and report our performance. They collect information about how visitors use the Websites, which site the user came from, the number of each user’s visits and how long a user stays on the Websites. We might also use analytics cookies to test new ads, pages, or features to see how users react to them.

• Preference Cookies: Cookies are used to remember information you have entered or choices you make (such as your username, language or your region) on the Websites. They also store your preferences when personalizing the Websites to optimize your use of ridsam.com. These preferences are remembered, through the use of the persistent cookies, and the next time you visit the Websites you will not have to set them again.

• Advertising Cookies: These Cookies are placed by third party advertising platforms or networks or ridsam.com in order to, deliver ads and track ad performance, enable advertising networks to deliver ads that may be relevant to you based upon your activities on the Websites. They may subsequently use information about your visit to target you with advertising that you may be interested in, on ridsam.com websites or other websites. Most browsers allow you to control cookies through their settings preferences. However, if you choose to turn off these cookies, you will still receive some tailored advertisement.There are a number of ways you can manage what cookies are set on your devices. The browser settings for changing your cookies settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, the following links may be helpful alternatively use “Help” option on your browser
• Cookie settings in Internet Explorer
• Cookie settings in Firefox
• Cookie settings in Chrome
• Cookie settings in Safari

Confidentiality and Security

The security and confidentiality of your Personal Information is important to us and RIDSAM has invested significant resources to protect the safekeeping and confidentiality of your personal data. When using external service providers acting as processors, we require that they adhere to the same standards as RIDSAM does. Regardless of where your Personal Information is transferred or stored, we take all steps reasonably necessary to ensure that personal data is kept secure. We seek to ensure compliance with the requirements of applicable Information Technology Act, and Rules made there under to ensure the protection and preservation of your privacy. We have physical, electronic, and procedural safeguards that comply with the applicable to protect your Personal Information. By accepting the terms of this Privacy Policy, you agree that the standards and practices being implemented by us, are reasonable and sufficient for the protection of your Personal Information.

Social Media

RIDSAM operates channels, pages and accounts on some social media sites to inform, assist and engage with customers and prohibit communication of following information through such social media:

• sensitive personal data including special categories of personal data meaning any information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation and other sensitive personal data such as criminal convictions and offences and national identification number ;
• Excessive, inappropriate, offensive or defamatory content. RIDSAM is not responsible for any information posted on those sites other than the information posted by its employees on its behalf. RIDSAM is only responsible for its own use of the Personal Information received through such sites.

Ammenndments to Policy

RIDSAM reserves the right to update, change or modify this Privacy Policy at any time. The Privacy Policy shall come to effect from the date of publication of such update, change or modification.

Disclaimer

RIDSAM does not store any account related information or any credit / debit card details. RIDSAM shall not be liable for any loss or damage sustained by Users as a result of any disclosure (inadvertent or otherwise) of any information concerning the User’s account, credit cards or debit cards in the course of any online transactions or payments made for any products and/or services. In case any Personal Information is shared by you with RIDSAM, which is not requested by IEIL during registration, (whether mandatorily or optionally), RIDSAM will not be liable for any information security breach or disclosure in relation to such information.

Data Protection Officer / Grievance Officer

In case you have any complaints and/or grievances in relation to the processing of your Personal Information you can send your complaints via e-mail: complaint@ridsam.com to our grievance officer: